Job Type: On-site

Systems Engineer (Multiple Positions)

Betis Group is seeking to fill multiple Systems Engineer positions.  Our ideal candidates will have proven experience in VMware, Virtualization, Programming, Windows, Unix/Linux, Application Packaging, Storage and Backup, and/or Network.

Job Responsibilities/Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

VMware

The Systems Engineer shall be responsible for design, deployment, testing, certification, patching, addressing interoperability issues of all VMware components to include the hypervisor, vSphere, NSX, vRealize Suite, and Site Recovery Manager. 4th Level Support

 Virtualization

The Systems Engineer shall be responsible for engineering all VDI design, deployment, and maintenance of VDI systems and components within the organization. The Contractor shall install, patch, upgrade, update, and document the current environments, design, document and deploy upgrades, and provide on-site expertise for both Citrix and VMware VDI environments currently in use. 3rd Level Support

Programming

The Systems Engineer shall conduct Site Reliability Engineering (SRE) automation and improvement in support of systems. Responsible for the creation of automation scripts using programming language such as Python to automate the operations and management of the system builds and Information Technology platforms. Responsible for custom script development to interact with various application programming interfaces (API’s) and troubleshooting hyper-converged, converged, and traditional server hardware and software.

Windows

The Systems Engineer shall be responsible for engineering, design, integration, deployment, testing, certification, patching, addressing interoperability issues, not only of the base operating system, but for all support libraries, components, and application dependencies.

Unix/Linux

The Systems Engineer shall be responsible for design, deployment, testing, certification, patching, addressing interoperability issues, not only of the base operating system, but for all support libraries, components, and application dependencies. 4th Level Support

Application Packaging

The Systems Engineer shall create and maintain both the thick install and virtual install application packages for COTS products, GOTS products, and developed custom applications used on the enterprise environments. Currently utilized application packaging technologies include but are not limited to Microsoft App-V Sequencer, Flexera AdminStudio, BigFix, and Microsoft Endpoint Manager. The Application Packager (Packager) will be part of a packaging team to support application packaging for a Windows 10 deployment as well as other commercial off the shelf products such as Chrome, Microsoft Edge based on Chromium, Adobe products and other add-ons.

Storage and Backup

The Systems Engineer shall be responsible for design, deployment, testing, certification, patching, addressing interoperability issues, not only of the base storage & backup system, but for all features, components, and application dependencies. To include Storage Area Network (SAN), Network Attached Storage (NAS), Tape, local disk, Fibre Channel, iSCSI, etc. 3rd and 4th Level Support

Network

The Systems Engineer shall be responsible for design, deployment, testing, certification, patching, and addressing interoperability issues for all features, components, and application dependencies. To include switches, firewalls, load balancers, software defined networking, private cloud requirements, etc. 4th Level Support

Education/Experience

  • Bachelor’s degree preferred
  • Experience required ranges from 6 – 10 years minimum 

Special Certifications/Security Clearances

  • Top Secret Clearance
  • VMware—VMware Data Center Virtualization or Cloud Management and Automation certification within the last 5 years
  • Virtualization—Citrix Certified Associate (CCA-V), VMware Certified Professional 6 – Desktop and Mobiity (VCP6-DTM), and/or Nutanix Platform Professional (NPP)
  • Windows—Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Professional/Technology Associate (MTA) or equivalent
  • Unix/Linux—Red Hat Certified Engineer (RHCE)
  • Storage and Backup—Advance mainstream storage vendor certification
  • Network—Cisco Certified Design Professional (CCDP) or Cisco Certified Network Associate (CCNA), or DevNet Associate certifications

Benefit Offerings

Betis Group understands and values the talent and experience of all our employees.  Our people are our greatest asset!  Along with a competitive salary, we offer a variety of perks and benefits that complete a total compensation package to support you and your family.

  • Medical, Vision, & Dental Insurance – Company Paid at 50% for the preferred plan
  • Life Insurance, STD, LTD, and AD&D – Company Paid
  • 401K plan with up to 10% company match
  • PTO – Holiday, Sick Leave, Vacation, Volunteer Hours
  • Relocation Assistance*
  • Housing Allowance*
  • Tuition Reimbursement
  • Professional Development Training
  • Betis Health and Wellness Program

*Relocation Assistance and Housing Allowance offered based on contract location

About Betis Group

Betis Group, Inc. is an experienced provider of comprehensive information technology products, solutions, and services. Since 1995, we have supplied expert end-to-end support to our public and private sector clients world-wide. We offer services in the areas of systems engineering, enterprise solutions, software engineering, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware/software sales.

Betis Group, Inc. is an Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.

Career Center – Betis Group

Systems Engineer III (VMware)

Betis Group is seeking a Systems Engineer III (VMware) with proven experience to join its growing team.  This is an on-site position located in Pocatello, Idaho.

The Systems Engineer III (VMware) shall be responsible for design, deployment, testing, certification, patching, addressing interoperability issues of all VMware components to include the hypervisor, vSphere, NSX, vRealize Suite, and Site Recovery Manager.

The Systems Engineer III (VMWare) is considered essential personnel and expected to provide support on-site at their designated duty station or as required at any designated facility during inclement weather, government holidays, government closings, government shutdowns/furloughs, and COOP exercises.

 

Job Responsibilities/Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

  • Design, implement, and provide ongoing support of the on-premises hybrid and cloud Infrastructure.
  • Serve as the subject matter expert (SME) for all VMware environments.
  • Create and maintain an on-premises cloud, software defined data center infrastructure for both bare-metal and virtual machines with the appropriate SAN, network, or local storage configurations, using both OEM and third-party tools that include virtual storage tools and services.
  • Manually and automated provision/configure of all required resources for servers.
  • Evaluate, improve, and maintain the information security throughout the virtualized infrastructure.
  • Monitor and correct storage issues and create recovery processes and hardware for failures and performance bottlenecks.
  • Install, configure, test, and maintain system management tools, infrastructure, and server plugins
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning storage with Infrastructure as a Service (IaaS).
  • Participate in the design of information and operational support systems.
  • Provide 4th level support.
  • Liaise with vendors and other IT personnel for problem resolution
  • Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.
  • Integrate systems with Windows and Linux as it applies to core service dependencies. Engineer and implement solutions for multi factor authentication with FBI standardized software and hardware.
  • Document system configurations to include passwords, access controls, version number, and revision numbers, patch levels, and inventory to include hostnames, TCP/IP addresses, number of processors, and number of cores, memory, and license keys.
  • Continually transition knowledge to the Government staff through training and assistance on how to use the technology using industry best practices.
  • Provide real-time reporting of provisioned and non-provisioned and utilized resources to include performance metrics for availability, performance, and trends.

Education/Experience

  • Bachelor’s degree
  • Minimum of 8 years’ experience required

Special Certifications/Security Clearances

  • Top Secret Clearance
  • VMware Data Center Virtualization or Cloud Management and Automation certification within the last 5 years

Benefit Offerings

Betis Group understands and values the talent and experience of all our employees.  Our people are our greatest asset!  Along with a competitive salary, we offer a variety of perks and benefits that complete a total compensation package to support you and your family.

  • Medical, Vision, & Dental Insurance – Company Paid
  • Life Insurance, STD, LTD, and AD&D – Company Paid
  • 401K plan with up to 10% company match
  • PTO – Holiday, Sick Leave, Vacation, Volunteer Hours
  • Relocation Assistance
  • Housing Allowance
  • Tuition Reimbursement
  • Professional Development Training
  • Betis Health and Wellness Program

About Betis Group

Betis Group, Inc. is an experienced provider of comprehensive information technology products, solutions, and services. Since 1995, we have supplied expert end-to-end support to our public and private sector clients world-wide. We offer services in the areas of systems engineering, enterprise solutions, software engineering, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware/software sales.

Betis Group, Inc. is an Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.

Career Center – Betis Group

Functional Subject Matter Expert III (Windows)

Betis Group is seeking a Functional Subject Matter Expert (SME) III (Windows) with proven experience to join its growing team. This is an on-site position located in Pocatello, Idaho.

The Functional Subject Matter Expert III (Windows) shall be responsible for engineering, design, integration, deployment, testing, certification, patching, addressing interoperability issues, not only of the base Windows Server 2016/2019 or later server and Windows 10 desktop or later operating system, but for all support libraries, components, and application dependencies. In-depth knowledge of:

Microsoft operating systems (Windows Server 2016/2019 or later) Nano, Core, and Server with a Desktop Experience and modifying task sequences for Microsoft Endpoint Configuration Manager and System Center Configuration Manager, DISA STIGS, how to apply, how to modify Microsoft security policy templates, Microsoft Endpoint Configuration Manager, Microsoft System Center Configuration Manager, Pre-boot Execution Environment (PXE) experience and knowledge creating and maintaining PXE server, expert knowledge in driver requirements for Microsoft Windows operating systems, expert in WINPE, expert in Windows Deployment Services, expert in Windows Assessment and Deployment Toolkit (ADK), expert in Windows Automated Installation Toolkit (AIK), expert in using and creating scripts using Microsoft PowerShell, expert in knowledge of Microsoft Sysprep tools, extensive knowledge of Microsoft deployment tools and scripting required.

The Functional Subject Matter Expert III (Windows) is considered essential personnel and expected to provide support on-site at their designated duty station or as required at any designated facility during inclement weather, government holidays, government closings, government shutdowns/furloughs, and COOP exercises.

 

Job Responsibilities/Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

  • Design, implement, and integrate as well as provide ongoing support of the Windows Infrastructure.
  • Serve as the subject matter expert (SME) for all Windows environments and have expert knowledge and skills in using the tools listed above.
  • Engineer, integrate, design and deploying various Windows components and expert knowledge in Active Directory, Group Policy, digital certificates, multi factor integration, DNS and DHCP.
  • Create and maintain bare-metal and virtual machines with the appropriate distribution of Windows and network configuration, using tools that include Windows Deployment Services, Microsoft Endpoint Configuration Manager, System Center Configuration Manager, Hyper-V, SQL Server, Windows 2016/2019, Windows 10 and 11.
  • Create baselines for Windows Server 2016/2019 or higher with the appropriate DISA STIGS applied for Windows 2016/2019, Windows 2016/2019 Full, Windows 2016/2019 Nano, Windows 2016/2019 Core, Windows 2016/2019 or higher with Desktop Experience, and Windows 10 or higher.
  • Create a deployable method for the baselines to include network installation, PXE Boot, WDS, Microsoft Endpoint Configuration Manager, MECM, MDT Share, DVD, and USB Device.
  • Create a step-by-step build documentation and engineering documentation for all versions of baseline images.
  • Create a Microsoft Endpoint Configuration Manager/Systems Center Configuration Manager deployment server with full functionality to deploy systems.
  • Create a Microsoft Endpoint Configuration Manager/Systems Center Configuration Manager deployment user and engineering documentation.
  • Create a PXE Boot Deployment Server, user documentation and engineering documentation.
  • Provision/configure required software onto servers, such as web servers and databases such as SQL Server.
  • Possess proficient understanding of networks, storage, and LAN/WAN systems and applications as well as their dependencies. The Functional SME III shall possess knowledge of TCP/IP, subnet masks, routing, SMTP.
  • Demonstrate competence in scripting languages such as VBScript and PowerShell.
  • Evaluate, improve, and maintain the information security throughout the Windows infrastructure.
  • Work in hybrid environment of virtualized and cloud platforms.
  • Monitor and correct server issues and create recovery processes for failures and performance bottlenecks. The Functional SME III shall use native, add on tools, and third-party tools to troubleshoot malfunctions, optimizations. The Functional SME III shall use tools include Resource Kits, Development Kits, and commercial tools.
  • Manage and monitor all installed systems and infrastructure.
  • Install, configure, test, and maintain operating systems, application software and system management tools to include printing.
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
  • Maintain security, backup, and redundancy strategies.
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 4th level support.
  • Liaise with vendors and other IT personnel for problem resolution
  • Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.
  • Integrate systems with Windows as it applies to authentication and core services dependencies such single sign-on and Active Directory. Engineer and implement solutions for multi factor authentication with FBI standardized software and hardware.
  • Document system configurations to include passwords, access controls, version number, and revision numbers, patch levels, and inventory to include hostnames, TCP/IP addresses, number of processors, and number of cores, memory, and license keys.
  • Continually transition knowledge to the Government staff through training and assistance on how to use the technology using industry best practices.

Education/Experience

  • Master’s Degree
  • Minimum of 10 years’ experience required

Special Certifications/Security Clearances

  • Top Secret Clearance
  • Microsoft Certified Solutions Expert (MCSE) or equivalent certification

Benefit Offerings

Betis Group understands and values the talent and experience of all our employees.  Our people are our greatest asset!  Along with a competitive salary, we offer a variety of perks and benefits that complete a total compensation package to support you and your family.

  • Medical, Vision, & Dental Insurance – Company Paid
  • Life Insurance, STD, LTD, and AD&D – Company Paid
  • 401K plan with up to 10% company match
  • PTO – Holiday, Sick Leave, Vacation, Volunteer Hours
  • Relocation Assistance
  • Housing Allowance
  • Tuition Reimbursement
  • Professional Development Training
  • Betis Health and Wellness Program

About Betis Group

Betis Group, Inc. is an experienced provider of comprehensive information technology products, solutions, and services. Since 1995, we have supplied expert end-to-end support to our public and private sector clients world-wide. We offer services in the areas of systems engineering, enterprise solutions, software engineering, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware/software sales.

Betis Group, Inc. is an Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.

Career Center – Betis Group

Program Manager (IT Infrastructure)

Betis Group is seeking a Program Manager (IT Infrastructure) with proven experience to join its growing team.  Our ideal candidate should demonstrate expertise and experience with managing IT programs and projects. This is an on-site position located in Pocatello, Idaho.

The Program Manager (PM) shall plan, coordinate, implement and finalize significant, complex projects and/or multiple smaller initiatives according to the specifications and deadlines, all while keeping the project within budget and on schedule. This position and hours may be combined with another fulltime position as long as the PM possess the knowledge, skills, and abilities outlined in the combined Position Number position requirements. The Government will define the program’s objectives, approve product schedules, and oversee quality control throughout the entire process. The PM shall identify, assess, and minimize project risks until successful task completion. The PM will work with and manage the activities of various involved parties to include both internal and external stakeholders. The PM shall plan and support major milestones throughout the engineering life cycle and assist in developing schedules and deliverable requirements. This position requires that the PM be able to review all project documentation and assist others efficiently by assisting others as needed with specific IT projects and planning. The planning and coordination for this task order will be extensive, covering an active workload of several 5+ enterprise level projects. The PM shall manage and administer all efforts undertaken in this Task Order to include, but not limited to: ensuring all work activities are performed in a timely and cost effective manner while maintaining the highest up-time of performance; manage and oversee all Contractor personnel and resources utilized in the performance of this Task Order; identify and maintain a management structure and organization with overall project control and authority for the performance of work under this Task Order.

The Program Manager shall plan, staff, interview, select, evaluate, train,monitor, and direct the PM staff. The PM shall manage and oversee staff ticket closure rates, performance related Service Level Agreements (SLA), compiling reports on performance metrics to monitor or increase staff performance, ensure SLAs are met and exceeded, and for providing metrics and reports to FBI Managers.

The Program Manager shall be responsible for creating, producing, and maintaining ticketing system reports and metrics reports. The PM shall be responsible for monitoring the FBI’s

Service Manager ticketing system to identify any trends or inconsistencies and providing detailed reports to management. Responsible for providing direction, guidance, and support to staff. Responsible for encouraging, rewarding, and motivating staff upon their recognizing and documenting process improvements. Responsible for building and maintaining strong relationships with staff, customers, and end-users. Responsible for the support of enclaves under the FBI area of responsibility.

The Program Manager shall provide reports on a scheduled basis as well as an ad-hoc basis. The PM shall deliver services and maintain new Service Level Agreements. The PM shall continuously look for process improvements, document and maintain standard operating procedures and workflow procedures. The PM shall develop project plans that reflect a holistic approach to the standardization process and identify resource loading and achievable timelines, which may include making changes to multiple plans in parallel to avoid any system and network down time or degradation in performance.

 

Job Responsibilities/Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

  • Review program request documents, create initial program, or task plan through requirement and create project charter.
  • Review functional/non-functional requirements, create communication, and risk plan, and update overall program or task plans.
  • Review tasks lists and estimates, create resource plans, review detailed design specifications, and update program plans.
  • Assist with coordinating and scheduling user acceptance testing.
  • Update task documentation and create task closure documents.
  • Provide PMI project management principles to plan, execute and finalize IT projects according to SDLC with scope, budget, and schedule.
  • Run complex projects/programs from design and development to production.
  • Define resources loading and schedule for project/program implementation.
  • Create strategies for risk mitigation and contingency planning.
  • Plan and schedule project deliverables, goals, and milestones.
  • Direct and oversee Program Manager project engineering teams and manage conflict within the Contractor groups.
  • Document functional requirements for hardware and software.
  • Perform Program Manager team assessments and evaluations
  • Efficiently identify and solve project issues.
  • Design and maintain technical and project documentation.
  • Create cross-functional and/or cross-segment teams.
  • Shall have strong experience with Microsoft Office products, Project, and SharePoint and be comfortable manipulating data in various formats to create project reports and tracking mechanisms suitable for presentation to FBI Executive management. 

Knowledge, Skills & Abilities

  • Communication: manage relationship with FBI internal stakeholders, excellent written and verbal communication skills. Participate in cross-functional FBI IT and non-IT groups to solve problems across project.
  • Organize: set priorities, develop work schedules, monitor, and report progress towards goals and track details and activities.
  • Decision making advice with FBI in understanding and analyzing the risks and future impacts of decisions.
  • Critical thinking & problem solving recognize problems and analyze solutions to support FBI strategic direction. Work with senior management to resolve complex problems.
  • Multi-tasking: Engage in multiple complex projects/programs from design and development to deployment and production.
  • Requirements management: Collect requirements and requirements definitions and plan project lifecycle deployment.
  • Resource management: Identify and define resources and schedule for project/program implementation.
  • Risk management: Create strategies for risk mitigation and contingency planning for multiple projects.
  • Planning: Plan and schedule project deliverables, goals, and milestones.
  • Direction: Direct and oversee Program Manager’s project engineering teams and manage conflict within the groups.
  • Assessments: Perform team assessments and evaluations.
  • Problem Solving: Efficiently identify and solve project issues.
  • Documentation: Design and maintain technical and project documentation.

Education/Experience

  • Bachelor’s degree preferred
  • Experience managing IT programs and projects required
  • Minimum of 6 years planning and management experience
  • Minimum of 6 years as a Certified Project Management Professional

Special Certifications/Security Clearances

  • Top Secret Clearance
  • Certified Project Management Professional (PMP)
  • ITIL and SAFe certifications (within the last 5 years) 

Benefit Offerings

Betis Group understands and values the talent and experience of all our employees.  Our people are our greatest asset!  Along with a competitive salary, we offer a variety of perks and benefits that complete a total compensation package to support you and your family.

  • Medical, Vision, & Dental Insurance – Company Paid
  • Life Insurance, STD, LTD, and AD&D – Company Paid
  • 401K plan with up to 10% company match
  • PTO – Holiday, Sick Leave, Vacation, Volunteer Hours
  • Relocation Assistance
  • Housing Allowance
  • Tuition Reimbursement
  • Professional Development Training
  • Betis Health and Wellness Program

About Betis Group

Betis Group, Inc. is an experienced provider of comprehensive information technology products, solutions, and services. Since 1995, we have supplied expert end-to-end support to our public and private sector clients world-wide. We offer services in the areas of systems engineering, enterprise solutions, software engineering, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware/software sales.

Betis Group, Inc. is an Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.

Career Center – Betis Group

VTC Technician

VTC Technician

Betis Group is seeking a VTC Technician with proven experience to join its growing team.  The candidate should demonstrate expertise and experience on audio, video, net, and streaming services that allows staff to effectively collaborate in person and in a virtual setting.  Our ideal candidate is a natural leader and team player.

Betis Culture

The mission of our company is to provide the highest level of Information Technology (IT) products and services to our clients.  Our vision at Betis Group is to be the preeminent IT firm business leaders think of first when they require professional IT products and services.  We understand that our people are our greatest asset, and we appreciate that family should always be a priority.  We strive to perform at the highest level in every aspect of our business.  We choose to give back to the community and empower our employees to volunteer.

Job Responsibilities/Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

  • Ability to work across multiple technical teams to coordinate details and requirements for executive events.
  • Setup, test, operate, and tear down audio/visual and VTC equipment; (e.g., VTC carts, microphones, audio mixers, video switches, speakers, laptop computers for presentation, etc.).
  • Provide technical consultation and assist with videoconferencing operations and maintenance.
  • Execute all aspects of videoconferencing including call setup, end-user training, troubleshooting, and follow through on escalation of trouble incidents occurring during calls.
  • Provide technical and operational support for VTC architecture.
  • Assist with scheduling meeting rooms supporting conferences, training session, and special events.
  • Administrative experience scheduling, controlling, delivering, and monitoring meetings using Adobe Connect, WebEx, GoTo Meeting, Microsoft Teams, and Cisco vBrick

Knowledge, Skills & Abilities

  • Hands-on technical management of VTC hardware/software applications
  • Ability to manage Cisco VTC integration with Cisco Meeting Server (CMS) or Expressways VC
  • Ability to manage on-prem and cloud application/access
  • Ability to work across multiple technical teams to coordinate details and requirements for executive events.
  • Professional demeanor with strong written and oral communication skills

Experience

  • Five or more years of experience managing and supporting complex video and audio teleconferences using cited technologies.
  • Experience managing other collaboration platforms such as Cisco/Tandberg and Poly, and knowledge of how they interact with video teleconference (VTC) applications such as Microsoft Teams, Microsoft Teams Live Event, and Cisco WebEx.
  • Experience administering, managing, and running live streaming events for customers.
  • Experience with scripting
  • Experience managing Quality of Service (QoS) for the VTC
  • Experience managing live meetings and events, training sessions, and conferences
  • Experience in a financial services environment preferred.

Education

BA/BS in Computer Science, Communication Technology, or an equivalent combination of education or experience

Special Certifications/Security Clearances

  • US Citizenship Required
  • Must be able to obtain a minimum of PUBLIC TRUST/CONFIDENTIAL clearance or above as required by the scope of work/work objectives

Benefits

Medical, Vision, and Dental Insurance ∙ STD, LTD, and AD&D Insurance ∙ PTO ∙ Retirement Plan ∙ Professional Development Assistance ∙ Tuition Reimbursement

Betis Group, Inc. is an Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.