VTC Administrator

On-site
Posted 1 month ago

VTC Administrator

Betis Group is seeking a candidate who is a natural leader and team player for this position as well as the following highlights that are most important for this position:

  • Hands-on technical management of VTC hardware/software applications
  • Ability to manage Cisco VTC integration with Cisco Meeting Server (CMS) or Expressways VC
  • Ability to manage on-prem and cloud application/access
  • Experience with scripting
  • Experience managing Quality of Service (QoS) for the VTC
  • Experience managing live meetings and events, training sessions, and conferences

In addition the candidate must have:

  • Experience managing other collaboration platforms such as Cisco/Tandberg and Poly, and knowledge of how they interact with video teleconference (VTC) applications such as Microsoft Teams, Microsoft Teams Live Event, and Cisco WebEx.
  • Experience administering, managing, and running live streaming events for customers.
  • Ability to work across multiple technical teams to coordinate details and requirements for executive events.
  • Setup, test, operate, and tear down audio/visual and VTC equipment; (e.g., VTC carts, microphones, audio mixers, video switches, speakers, laptop computers for presentation, etc.).
  • Provide technical consultation and assist with videoconferencing operations and maintenance.
  • Execute all aspects of videoconferencing including call setup, end-user training, troubleshooting, and follow through on escalation of trouble incidents occurring during calls.
  • Provide technical and operational support for VTC architecture.
  • Assist with scheduling meeting rooms supporting conferences, training session, and special events.
  • Administrative experience scheduling, controlling, delivering, and monitoring meetings using Adobe Connect, WebEx, GoTo Meeting, Microsoft Teams, and Cisco vBrick

Education & Qualifications

BA/BS in Computer Science, Communication Technology, or an equivalent combination of education or experience.
Five or more years of experience managing and supporting complex video and audio teleconferences using cited technologies

Knowledge of financial services industry security standards and practices
Experience in a financial services environment preferred.
Professional demeanor and strong written and oral communication skills

This is an on-site/hybrid position.

Other Requirements

Salary Commensurate with Experience

U.S. Citizen Required

Must pass a Public Trust background investigation.

Job Types: Full-time, Contract

Salary: $75,000.00 – $85,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Do you have an active or inactive clearance or Public Trust?

Education:

  • Bachelor’s (Preferred)

Experience:

  • audio video technologies: 5 years (Required)
  • Microsoft Teams: 3 years (Required)
  • Financial services: 3 years (Preferred)

Work Location: One location

Job Features

Job CategoryIT Administration

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